The pharmacy computer system broke down during the more than two hours – no one in Sweden could pick up medicine.
The error occurred on Tuesday morning at 10.30 o’clock.
More than two hours did return system – but not without problems.
The first signals of an error in the pharmacy computer system came in at 10:30 am. The error affects all pharmacy chains in their ability to manage the recipes.
eHälsomyndigheten, which manages prescription database for Sweden’s pharmacy, do not know at this stage what caused the problem.
Not clear what the error is
– I can only confirm that we have problems with the central prescription databases. We regret what happened and have put in all our efforts to solve this, says Eva Reimers, Communications at eHälsomyndigheten.
So far, do not know eHälsomyndigheten when the error will be corrected.
– We’re trying to locate and fix it as soon as possible, says Eva Reimers.
Can get medical manually
If you need medicine very acute so you can solve:
– There are emergency procedures. You can do a manual dispensing, which means that you can get the recipes manually. But it is a time consuming process. If it’s not urgent, it is best to wait and come back a little later, says Maria Andersson, press officer at the pharmacy.
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