Several shortcomings of the emergency allows the assistance to distressed hampered, according to a new report from the National Audit Office.
The National Audit Office will today criticizing the conditions for business as SOS Alarm conducts and gaps in the government’s management of operations. Several major changes must be to reduce the risks for those who are needy according to the National Audit Office.
– First, we think that it is unsatisfactory for efficiency that about twenty percent of the population in Sweden can not be located efficiently due of the address and maps it has not complete. This means that it is hard to know where to go, says Claes Norgren, the National Audit Office.
The problem was particularly noticeable during the great fire of Västmanland last summer, according to the National Audit Office’s report. Emergency vehicles arrived forty minutes later than necessary simply did not know where to go.
This is one of the biggest obstacles for SOS Alarm operations according to the report – and it also points to several weaknesses, which that government ownership control of the business is not efficient enough, not least the government must take steps to ensure that SOS Alarm has access to addresses. The government must also review the requirement that SOS Alarm has it upon themselves to provide returns. Especially now when it is needed the money to develop technical solutions to make operations more efficient.
– The Company has taken a number of initiatives and has written to the government of the need for legislative changes, creating the opportunity for investment in technological platforms . This has not been handled well enough to create the conditions for the company.
When it comes to Greater Gothenburg is problematic in Mölndal kommun.Där there’sa address all buildings classified as residential.
However, there is no adequate information on addresses for non-residential buildings.
Another big problem is all caller error or malicious call 112. Just over a month’s work every year is spent to deal with it, according to Claes Norgren:
– So, it can not be. We think that the government should investigate the penalties for this behavior.
For this to work better, the government must appoint an inquiry. Now it is also local emergency centers in Uppsala and Västmanland on time.
For this business yet supervisory responsibility, there is no common technical platforms and the risk is that the calls to the SOS takes even longer time than they already do now, fears Riksrevisionen.
So even though it was not long since the emergency was investigated needed it again, according to Claes Norgren:
– The investigation husband got was not good enough.
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