– There is not a single time in Malmo book. But we’re working on improving accessibility. We have phone hours and I have booked people in Hässleholm, where you have some of the shortest waiting times. Looking at Lund’s no time before week 17, says Christer Rindmo, head of the passport office in Malmö.
– The fact that we do not have a single free time is not very stable, but we can still around 5000 applications month. Maybe we can increase that number a little more staff.
More possible times are available to book in Hässleholm, Ängelholm and Helsingborg, but adjacent times are also in Landskrona and Kristianstad. One is satisfied with a temporary passport, it is much faster.
– Those in a hurry can apply for temporary passports, and they can be used everywhere except when traveling to Dubai. Then comes anyway drop-in. In Malmö we issue 250 such month, and there are rarely any long queue, says Christer Rindmo.
He is, after all pleased with the new system.
– the system has the ability to offer people to come here without queuing. We can use our resources to the maximum. There were many who was unhappy because of long waiting times.
– Such reorganization we carry is not painless and the different priorities of the police must execute has not favored us. We now hope to get a little more priority, and to recruit, it’s the most important. And we now have the opportunity to.
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