Thursday, April 9, 2015

Problems reaching 112 during Thursday evening – Aftonbladet

For at least an hour in the evening, it was difficult to arrive at 112.

At midnight announced Krisinformation.se SOS Alarm gone over to the alternative operation, the fault is found and that technicians are working to resolve the issue.

What caused the error is still unclear.

SOS Alarm was at 22:45 even internal problems but according to the press shelter did it good for the public to call 112. Then, the problems lasted for about an hour.

– There is an ongoing internal efforts to solve the problems, said Ronald Krantz, the SOS Alarm press office.

How does the problems you now?

– We have problems with dispatching units. It will be a complicated handling, now it is a more manual handling.

Does it mean that it may take longer to get help?

– Difficulty say, but hopefully it will not affect public if they need help, said Ronald Krantz.

What parts of the country have not been able to call 112?

– We do not know the scale, we must look at in retrospect, said Krantz.

“Hearty analysis”

The problem was solved completely during the night by running alternative systems.

– But now let’s make a real analysis of what happened, says Krantz early on Friday morning.

Exactly how many people are affected is unclear, but the whole country was hit.

– Between Sweden fared little better but we had problems both in the north and the south.

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